Legal
Terms of service
These terms are the agreement between you and Blue Nebula, which operates Sandglass. Using the product means you accept them.
Last updated
The service
Sandglass drafts invoices from commit history, time records or your own notes, stores them, turns them into PDFs and emails them to your clients. Features may be added, changed or removed over time.
Your account
- You need to be able to enter into a contract to use the product.
- Keep your sign-in details and tokens to yourself.
- You are responsible for what happens under your account.
Your content
Your invoices, client details and commit history are yours. You give Blue Nebula permission to store and process them only as needed to run the product for you, including passing them to the services named in the privacy policy.
You confirm that you are allowed to share the commit history, time records, notes and client details you provide, including under any agreement you have with a client.
Drafts written by AI
Line items are drafted by an AI model and can be wrong. Read every invoice before you send it. You are responsible for the invoices you send: their accuracy, the hours and amounts billed, and any tax that applies.
Acceptable use
You agree not to:
- send email through the product that is not a real invoice or reminder to your own client;
- send anything unlawful, deceptive or fraudulent;
- try to reach another account’s data or to get around plan limits;
- disrupt the service or probe it for weaknesses without permission.
Accounts that do any of this may be suspended or closed.
Plans and payment
The Free plan costs nothing. Paid plans are billed in advance for each period at the price shown on the pricing page when you subscribe. You can cancel at any time, and the plan runs to the end of the period already paid for. Prices can change; you will be told before a change applies to you.
Payments from your clients
Your clients pay you directly, through the payment methods you set up. Blue Nebula is not a party to those payments and does not hold your money.
Ending things
You can stop using the product and ask for your account to be deleted at any time. Blue Nebula can suspend or close an account that breaks these terms, and can stop offering the service with reasonable notice.
No warranty
The product is provided as it is. To the extent the law allows, Blue Nebula makes no promise that it will be uninterrupted, free of errors, or fit for a particular purpose.
Limit of liability
To the extent the law allows, Blue Nebula is not liable for indirect or consequential losses, including lost income or lost data, and its total liability to you is limited to what you paid for the product in the twelve months before the claim.
Changes to these terms
If the terms change in a way that matters, the date above changes and account holders are told by email. Continuing to use the product after that means you accept the new terms.
Contact
Questions about these terms go to mail@bluenebula.dev.